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What is the price range of your products? |
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Our prices for shirts are around US$55 to US$185 Suits start at US$ 450 to US$ 1350 Pants start at US$150 to US$580 Jackets starts from US$285 to US$980 |
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How can I get to your showroom in Hong kong. |
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Click here for directions It should be linked to the showroom and map . |
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Is it possible to contact someone, if I have some questions? |
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Yes certainly. You can contact us by email--andy@ashtailor.com or you can also reach us by phone. Our contact phone number is-00852-23665168 (Monday to Saturday 10:00 am to 7:30 pm) |
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What should I do If I haven’t received my complete order? |
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Sometimes we ship the order in 2 parts. Just send us an email if it happens. We will trace back your rest of order and inform you. |
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Is there any minimum order? |
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There is minimum quantity only for shirts. Minimum order for shirts is 3 . Rest of products like pants, jackets, suits etc you can order any quantity. |
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What is better in tailormade clothes which is not there in ready made clothes? |
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Tailor made clothes are made as per your body specification and ready made or off the rack clothes are made in factory with standard sizes. Here at Ash Tailor Suit, shirt and pants are customized as per your body and specifications. |
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Do you keep the measurements on the file? |
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Yes we do keep the complete record of size, style and fabrics in our records. This helps you in reordering in future with ashtailor.com |
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Do I have to get measured every time? |
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No,if you have not gained or lost weight. In this case your measurements remain same and you can place order again. |
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How will I repeat my order if I have gained or lost weight? |
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Ash Tailor keeps all the records in file. In case if you have lost or gained weight then its better to re measure you once and then the new orders will follow the new measurements. |
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Do you provide alterations in case if clothes doesn’t fit? |
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Yes we do provide minor alterations free of charge. |
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How long does it take to receive the order? |
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It takes about 6-8 weeks from the order placed date. We can deliver sooner in special cases if its requested |
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How often your fabrics are updated on your website? |
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We update in every 4-6 months our online fabric collection in order to give you wide range of latest and new collection. |
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I have some clothes in my wardrobe which fits me well or I like the style. Can you duplicate them? |
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Yes, we can make exactly same as your sample. We can give you the same fit as well as style. It depends on what you want to duplicate, the fit or style. |
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Do you share the customer details with any other third parties? |
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No we strictly don’t share any of our clients details with any third parties. We keep records only for our files. |
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Which countries do you travel in order to take the measurements and fittings? |
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We do travel all over the world. Our active markets are Australia, Canada, Europe, New Zealand, Mexico, United Kingdom and United States. |
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Do you visit at home and offices for appointments? |
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Yes, our professionals do visit at home and offices if there are your friends or other colleagues too interested in getting custom clothes. It requires an appointment to be fixed prior to visit. |
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Where is my order being tailored? |
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Your ordered is tailored in our own workshops in Kowloon Hong Kong. |
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What is the difference between 1-ply and 2-ply cotton fabrics? |
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Two-ply cotton fabrics feel silkier and make a more comfortable shirt. Two threads are twisted together to make one yarn. This yarn is then lightly woven, creating a very smooth and strong fabric. |
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What is your Gurantee ? |
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All our clothes are made to your specifications. If something is incorrect, we will correct it and send back you the clothes. |
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Do you make ladies suits? |
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Yes do make the ladies suits. It requires appointment to check body specifications, style and fit. We can duplicate the clothes for ladies if there is any favorite garment which fits well. |
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